Need to make a single payment on your Verizon account? Whether you’re settling a bill after missing Auto Pay or paying without creating an online account, this guide explains all your Verizon one time payment options in simple terms. Discover convenient methods, avoid fees, and solve common problems.
Verizon One Time Payment
A Verizon one time payment is a single, manual payment made outside your regular billing cycle. It’s different from Auto Pay (automatic monthly payments). You might use it to:
- Pay your current bill without enrollment in automatic payments
- Cover a past-due balance quickly
- Make an extra payment while keeping Auto Pay active
- Settle your account after service disconnection
Your Payment Options: Making a Verizon One Time Payment
| Method | Steps | Accepted Payments | Processing Time | Fees |
|---|---|---|---|---|
| My Verizon App/Website | Sign in > Bill Overview > Pay Bill | Bank, credit/debit cards, Verizon Gift Cards | Within 24 hours | None |
| Without Login | Visit payment page > Enter account number & ZIP | Bank, credit/debit cards, Verizon Gift Cards | Within 24 hours | None |
| Verizon Store | Visit store > Pay at kiosk or with representative | Cash, bank, cards, Verizon Gift Cards | Same day | None (non-Verizon locations may charge up to $3) |
| Phone Payment | Dial #PMT from mobile or 800-922-0204 | Saved payment methods, bank, credit cards | Within 24 hours | $10 fee if using customer service rep |
| Send check/money order to Verizon’s payment address | Check, money order | 7-10 business days | Returned check fee ($20-$30) |
Detailed Methods:
Online/App Payment (Recommended): Sign in to your My Verizon account via website or app. Go to “Bill Overview” then select “Pay Bill.” You can use saved payment methods or enter new bank account/credit card details. Processing: Within 24 hours.
Pay Without Logging In: Visit Verizon’s payment page and enter your account number and ZIP code. This lets you pay with a checking account, credit/debit card, or Verizon Gift Card without signing in.
In-Store Payment: Visit any Verizon store to pay cash (the only cash option), check, or card at a payment kiosk or with staff. Tip: Third-party payment locations (like Western Union) may charge up to $3.
Phone Payments: Dial #PMT from your Verizon mobile phone or call 800-922-0204 from any phone. You’ll need your account PIN. Warning: Payments made through a customer service representative incur a $10 “Agent Assistance” fee.
Mail Payments: Send a check or money order to Verizon’s payment address (find yours via the Contact Us page using your ZIP code). Allow 7-10 business days for processing. Returned checks incur fees from $20-$30.
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Special Cases: Device Payments & Disconnected Accounts
Paying Off a Device Early: If you have a phone installment plan, you can make a one-time payoff via My Verizon or at a store. Important: This cancels any remaining promotional credits.
Disconnected Accounts: If your service was disconnected, pay via the Disconnected Accounts website using your mobile number, last name, and ZIP code. This portal works for up to 6 months after disconnection.
Split Payments: Business accounts can split payments across multiple methods (e.g., part credit card, part bank transfer) in My Business Wireless. Consumer accounts require Account Manager status for partial payments.
Important Considerations When Making Your Payment
Processing Times: Online/phone payments take up to 24 hours. Mail takes 7-10 days. Late payments incur fees of $7 or 5% of the balance (whichever is greater).
Auto Pay Interactions: Making a one-time payment for your full balance skips the next Auto Pay cycle. A partial payment means Auto Pay deducts the remaining balance.
Discounts: If you get an Auto Pay discount, ensure your one-time payment uses an eligible method (bank account or Verizon Visa® Card). Otherwise, you might temporarily lose the discount 6.
Payment Confirmation: Always get a receipt (email, screenshot, or physical copy) when paying. Track it in “Payment History” on My Verizon.
Disputed Charges: If you see unexpected “Plan Rate Adjustment” fees or suspect billing errors, contact Verizon immediately. A recent class action settlement addresses unexplained “Administrative” or “Telco Recovery Charges” between 2016-2023.
Troubleshooting Common Problems
“Payment Failed” Errors: Double-check account numbers, card details, and available funds. Ensure your billing address matches your bank/card records.
Can’t Log In: Use the “Without Login” option or dial #PMT. Retrieve forgotten User IDs via account recovery.
Cash Payments: Only possible at Verizon Stores or authorized pay agents (CheckFreePay, Western Union).
Bank Payments (Trustly): Verizon partners with Trustly for secure bank payments without entering routing numbers. Available online and now in stores.
Frequently Asked Questions (FAQ)
Can I make a Verizon one time payment with cash?
Yes, but only at a Verizon store or authorized pay station (e.g., Western Union). You cannot mail cash.
Will Verizon one time payment affect my Auto Pay discount?
Possibly. If you pay with an ineligible method (like a non-Verizon credit card), your discount may be clawed back next month. Using eligible methods (bank account, Verizon Visa®) avoids this.
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Conclusion
Making a Verizon one time payment is straightforward when you know your options. For speed and convenience, use the My Verizon app or website. Need to pay cash? Find a store. Avoid the $10 agent fee by using #PMT instead of calling customer service. Always verify payment deadlines and methods to prevent late fees or lost discounts. Keep records until payments post to your account—usually within 24 hours for digital methods. If billing errors occur, address them immediately with Verizon support.